Terms of Service

Effective from 29 May 2026 (FiveM migration + age-verification update) · Phytoventures Ltd

1. About us

Roleplay Project is operated by Phytoventures Ltd (company number 16388003) of Belmont Suite, Chorley New Road, Horwich, Bolton, England, BL6 6HG ("Phytoventures", "we", "us", or "our").

These Terms of Service ("Terms") govern access to and use of Roleplay Project, including our Grand Theft Auto V multiplayer roleplay server(s) operated via the FiveM / CitizenFX multiplayer framework (and historically via RAGEMP), any related website, control panel, launcher, donation store, forum, Discord community, ticketing system, support channels, and any related services we make available (together, the "Service").

By creating an account, connecting to the server, using any part of the Service, or purchasing any paid feature, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Important notices

The Service is provided for entertainment purposes only.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is unlawful, including liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot lawfully be excluded or limited.

If you are a consumer, you may have rights under applicable law that cannot be excluded by contract. These Terms do not affect those rights.

3. Eligibility & age verification

You may only use the Service if:

you are at least 18 years of age;
you are legally capable of entering into a binding contract;
you comply with these Terms and all applicable laws; and
you meet any further minimum age requirement we publish for a specific feature.

The Service relates to mature Grand Theft Auto V roleplay content and is not intended for, or directed at, children. By using the Service you confirm that you are 18 or over.

Age verification. Where we have a reasonable suspicion that a user may be under 18, or where we are otherwise required to act under the Online Safety Act 2023 or guidance issued by the UK Information Commissioner's Office (including the Age Appropriate Design Code), we will require you to complete an age check before you may continue to access the Service. We use a regulated identity-verification partner, Didit, to perform this check. The check is mandatory once triggered and cannot be bypassed by Phytoventures staff. You may also opt in to verification voluntarily at any time. Further information is available at roleplayproject.net/age-verification.

If, following verification (or your refusal to complete it), we determine that you are under 18, we will close your account, refund any active subscription on a pro-rata basis where required by law, and retain only the limited records described in our Privacy Policy.

If you use the Service on behalf of a company, group, or organisation, you confirm that you have authority to bind that entity to these Terms.

4. No affiliation with Rockstar, Take-Two, FiveM/CitizenFX, or RAGEMP

Roleplay Project is an independent, unofficial community project. It is not endorsed by, sponsored by, affiliated with, or approved by Rockstar Games, Take-Two Interactive, Cfx.re, FiveM / CitizenFX, or RAGEMP, except to the extent that any third-party platform separately states otherwise. Your use of the underlying multiplayer framework (FiveM / CitizenFX) is additionally subject to that framework's own terms of service, which you accept directly with Cfx.re.

All third-party names, logos, game titles, and trade marks remain the property of their respective owners.

5. Changes to the Service

We may, at any time and without prior notice:

add, remove, suspend, discontinue, or modify features;
reset, wipe, rebalance, or alter economies, inventories, characters, statistics, progression, or rankings;
carry out maintenance, upgrades, patches, and hotfixes;
change technical requirements for access; and
restrict, suspend, or discontinue all or part of the Service.

We do not guarantee that any feature, game mode, item, character progression, account status, whitelist status, or virtual item will remain available for any minimum period unless we expressly state otherwise in writing.

6. Accounts and access

You may be required to create or link an account to use the Service. You must:

provide accurate and complete information;
keep your credentials confidential;
maintain the security of your device and account;
promptly update inaccurate or outdated information; and
notify us immediately if you believe your account has been compromised.

You are responsible for all activity carried out through your account or connection, whether or not authorised by you, except to the extent caused by our failure to exercise reasonable care and skill.

We may refuse registration, reclaim usernames, require identity or ownership verification, or disable accounts where reasonably necessary for security, legal compliance, moderation, or operational reasons.

7. Limited licence

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your own private, non-commercial entertainment.

This licence does not give you any ownership interest in the Service or any part of it.

Except where expressly permitted by law, you must not:

copy, reproduce, republish, adapt, modify, translate, distribute, sell, lease, sublicense, or commercially exploit any part of the Service;
reverse engineer, decompile, disassemble, decrypt, extract source code from, or create derivative works from any part of the Service;
bypass, disable, defeat, or interfere with security, anti-cheat, rate limiting, access controls, moderation tools, or technical restrictions;
use automation, bots, macros, scripts, data-mining tools, crawlers, packet manipulation, or unauthorised third-party software;
mirror, frame, scrape, or archive the Service except as permitted by law; or
access the Service in order to build a competing product or service.

8. Rules of conduct

You must comply with all server rules, community rules, gameplay rules, forum rules, Discord rules, store rules, and moderator instructions issued by us from time to time.

Without limitation, you must not:

cheat, exploit bugs, abuse glitches, or evade anti-cheat systems;
engage in ban evasion, alternate-account abuse, or account sharing intended to circumvent restrictions;
harass, threaten, dox, stalk, impersonate, or abuse other users, staff, or third parties;
upload, post, transmit, or otherwise make available unlawful, infringing, defamatory, obscene, hateful, discriminatory, deceptive, or malicious content;
engage in real-money trading, unauthorised trading of accounts, unauthorised item transfers, or black-market exchange of in-game items or currency;
advertise or promote competing servers, products, or services without our written consent;
interfere with server stability, economy, gameplay balance, or other users' enjoyment of the Service;
attempt unauthorised access to servers, databases, admin tools, staff accounts, APIs, or source code; or
use the Service for any unlawful or unauthorised purpose.

We may investigate suspected breaches using logs, telemetry, screenshots, reports, recordings, metadata, device or connection signals, and other information reasonably available to us.

9. User content and communications

If you submit, upload, post, transmit, stream, speak, or otherwise make available any content through or in connection with the Service, including usernames, character names, biographies, forum posts, support messages, chat messages, voice communications, suggestions, screenshots, video clips, reports, bug reports, and other materials ("User Content"), you remain responsible for that User Content.

You confirm that:

you own or control all rights necessary to submit the User Content;
your User Content does not infringe any third-party rights or applicable law; and
your User Content complies with these Terms.

You grant Phytoventures a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable licence to host, cache, copy, reproduce, store, adapt, modify, translate, publish, distribute, publicly display, publicly perform, communicate, transmit, moderate, analyse, and otherwise use your User Content for the purposes of:

operating, improving, securing, and promoting the Service;
enforcing these Terms and our community rules;
resolving disputes, complaints, and support requests; and
complying with legal obligations.

To the fullest extent permitted by law, you waive any moral rights or similar rights you may have in User Content as against Phytoventures and its service providers, or you agree not to assert those rights where they cannot be waived.

We may, but are not obliged to, monitor, review, remove, edit, restrict, preserve, or disclose User Content at our discretion.

10. Feedback

If you provide ideas, suggestions, proposals, bug reports, balance feedback, feature requests, or other feedback relating to the Service ("Feedback"), you agree that we may use it without restriction or compensation to you.

To the extent any rights in Feedback do not automatically vest in us, you assign those rights to us with full title guarantee, including all intellectual property rights, and agree to execute any documents reasonably required to give effect to that assignment.

11. Intellectual property

All rights, title, and interest in and to the Service are and shall remain vested in Phytoventures and/or its licensors.

This includes, without limitation:

all server-side and client-side code, scripts, plugins, configurations, integrations, and tools;
databases, data models, schemas, logs, records, moderation materials, anti-cheat methods, and telemetry;
branding, names, logos, artwork, graphics, user interfaces, layouts, text, lore, narrative elements, and design;
custom maps, interiors, models, textures, sounds, music, effects, economies, balancing systems, gameplay systems, and server concepts; and
all modifications, derivatives, updates, patches, and improvements to the foregoing.

Except for the limited licence expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise.

12. Purchases, donations, memberships, and virtual items

We may offer optional paid features, including memberships, subscriptions, priority queues, cosmetic items, donor perks, virtual currency, or other digital content and services ("Paid Content").

Unless expressly stated otherwise:

Paid Content is licensed, not sold;
Paid Content has no real-world monetary value;
you do not own any virtual item, virtual currency, or account feature;
Paid Content is personal to your account and may not be sold, transferred, assigned, or exchanged outside the Service; and
we may modify, rebalance, replace, remove, or discontinue Paid Content at any time.

You are responsible for all charges, taxes, fees, and payment-provider costs associated with your transactions.

Where the law permits, payments are non-refundable. However, nothing in these Terms affects any mandatory rights you may have under consumer law.

If you initiate a chargeback, payment reversal, or payment dispute without valid legal basis, we may suspend or terminate your access to the Service and recover our reasonable costs to the extent permitted by law.

We may refuse, cancel, or reverse transactions where we reasonably suspect fraud, misuse, unauthorised payment activity, breach of these Terms, or pricing or technical error.

13. Service availability and technical limitations

The Service depends on complex software, hosting, networks, third-party systems, and user hardware. We do not guarantee that the Service will be uninterrupted, secure, error-free, continuously available, or compatible with any particular device, operating system, modification, or network configuration.

Downtime, lag, crashes, rollbacks, wipes, exploits, desynchronisation, corruption, lost progress, lost items, and loss of access may occur.

You are responsible for:

your hardware, software, network connection, and lawful copies/licences for third-party products required to use the Service;
keeping your own backups of any materials you wish to retain; and
ensuring that your use of the Service does not breach any third-party terms applicable to you.

14. Moderation, enforcement, suspension, and termination

We may, at our sole discretion or where we reasonably consider it necessary, without prior notice:

warn, mute, kick, restrict, shadow-restrict, reset, wipe, or remove characters, items, currency, or access rights;
remove or disable User Content;
suspend or terminate accounts or access;
block IP addresses, hardware identifiers, payment methods, or linked accounts;
report conduct to payment processors, hosting providers, platform operators, or law-enforcement authorities; and
take any other action we reasonably consider necessary to protect the Service, users, staff, or our legal and commercial interests.

We are not obliged to provide evidence, investigative methods, anti-cheat triggers, moderator notes, internal policies, or appeal rights, and we may withhold such information where disclosure could undermine security, privacy, or enforcement.

Any suspension or termination may result in loss of access to the Service, account features, Paid Content, virtual items, messages, logs, or other content associated with your account.

Clauses which by their nature should continue after termination will do so, including clauses on intellectual property, licences, disclaimers, liability, indemnity, dispute resolution, and data handling.

15. Third-party services

The Service may integrate with or depend on third-party platforms and providers, including game platforms, payment processors, hosting providers, communication tools, analytics tools, anti-cheat tools, community platforms, or other services.

We are not responsible for:

third-party products or services;
third-party outages, delays, or security incidents;
third-party content, terms, policies, or actions; or
losses arising from your dealings with third parties.

Your use of third-party services may be subject to separate terms and privacy policies.

16. Warranties and disclaimers

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim all representations, warranties, and conditions, whether express, implied, statutory, or otherwise, including implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, quiet enjoyment, and availability.

Nothing in this clause limits any rights you may have that cannot lawfully be excluded.

17. Limitation of liability

Nothing in these Terms excludes or limits liability where unlawful.

Subject to that:

we are not liable for any indirect, incidental, special, exemplary, punitive, or consequential loss;
we are not liable for loss of profit, revenue, business, contracts, opportunity, goodwill, reputation, anticipated savings, or business interruption;
we are not liable for loss, corruption, interception, or deletion of data, virtual items, characters, progression, or communications, except to the extent caused by our breach of obligations that cannot lawfully be excluded;
we are not liable for third-party misconduct, hacking, distributed denial-of-service attacks, malware, exploits, platform failures, telecom failures, or force majeure events outside our reasonable control;
we are not liable for the acts, omissions, statements, or content of users, moderators, volunteers, or third parties; and
we are not liable for any loss arising from suspension, moderation, rule enforcement, security measures, account compromise caused by your acts or omissions, or reasonable changes to the Service.

If you are a consumer, we are liable only for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not liable for business losses suffered by consumers.

If you are using the Service for any business purpose, or if you are not a consumer, our total aggregate liability to you arising out of or in connection with the Service and these Terms shall not exceed the greater of:

£100; or
the total amount paid by you to us for the Service in the 12 months before the event giving rise to the claim.

18. Indemnity

If you use the Service in the course of business, or if you are not a consumer, you agree to indemnify and hold harmless Phytoventures, its officers, directors, employees, contractors, agents, licensors, and service providers from and against all losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

your use or misuse of the Service;
your User Content;
your breach of these Terms;
your breach of any applicable law; or
your infringement of any third-party rights.

If you are a consumer, you will be responsible to us for losses we suffer where those losses are caused by your breach of these Terms, to the extent permitted by law.

19. Privacy

Our handling of personal data is described in our Privacy Policy. By using the Service, you acknowledge that we may process personal data in accordance with that policy and applicable law.

20. Confidentiality, security, and investigations

You must not disclose or misuse any non-public part of the Service, including staff channels, anti-cheat systems, internal tools, vulnerabilities, moderator materials, or investigation methods.

We may monitor, log, preserve, and disclose information where we reasonably believe it is necessary to:

operate or secure the Service;
investigate suspected misconduct or breaches of these Terms;
protect users, staff, third parties, or property;
comply with legal obligations, lawful requests, or court orders; or
establish, exercise, or defend legal claims.

21. Changes to these Terms

We may amend these Terms from time to time. Updated Terms will take effect when posted, unless a later effective date is stated.

If you continue to use the Service after updated Terms take effect, you agree to the revised Terms. If you do not agree, you must stop using the Service.

22. Transfer

We may assign, novate, subcontract, or otherwise transfer any of our rights or obligations under these Terms, including in connection with a merger, acquisition, corporate reorganisation, or sale of assets.

You may not assign, transfer, charge, declare a trust over, or otherwise dispose of your rights or obligations under these Terms without our prior written consent.

23. Severability and waiver

If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect.

Any failure or delay by us in exercising any right or remedy shall not operate as a waiver.

24. Entire agreement

These Terms, together with any rules, policies, purchase terms, and other documents expressly incorporated by reference, set out the entire agreement between you and Phytoventures in relation to the Service and supersede all prior discussions, understandings, and agreements relating to it.

25. Governing law and jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by the law of England and Wales.

If you are a consumer resident in the United Kingdom, you may also have the right to bring proceedings in the courts of the part of the United Kingdom in which you live.

If you are not a consumer, the courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or the Service.

26. Contact

Operator: Phytoventures Ltd
Company number: 16388003
Address: Belmont Suite, Chorley New Road, Horwich, Bolton, England, BL6 6HG
General contact: [email protected]
Legal notices: [email protected]